Returns/Refunds

At NW Sales Connection, INC we have a 30 day return policy.  All returns must be postmarked within 30 days of purchase.  From November 26th-December 15th, the holiday return policy is extended until 1/15.   Refunds will be issued for the purchase price of the item(s) less the shipping fees.  We are unable to refund shipping fees and all return shipping fees are the responsibility of the customer. All returned merchandise must be unworn, with tags attached. Swimwear returns must have hygienic liner in place.  Please allow approximately 7-10 days from the date that we receive the item, for the refund to be fully processed. 

EXCHANGES

If you would like to exchange your item, please contact us at nwsalesconnection@usa.net or 704-804-3170.   If we have the item in stock, we will pull it for you and give you exchange instructions. 
 

All returns should be shipped to: NW Sales Connection, INC- 1621 Lookout Circle-Waxhaw, NC 28173