Shipping Options/Timeframes

Returns/Refunds

At NW Sales Connection, INC we have a 30 day return policy.  All returns must be postmarked within 30 days of purchase.   From November 15th-December 15th, the holiday return policy is extended until 1/15.  Refunds will be issued for the purchase price of the item.  We are unable to refund shipping fees and all return shipping fees are the responsibility of the customer. All returned merchandise must be unworn, with tags attached.  Swimwear returns must have hygienic liner in place.  Please allow approximately 7-10 days from the date that we receive the item, for the refund to be fully processed.

All returns should be shipped to: NW Sales Connection, INC- 1621 Lookout Circle-Waxhaw, NC 28173

SHIPPING 

We offer FREE shipping for all US domestic orders, via standard shipping. Standard shipping within the USA is via First Class mail or USPS Priority mail and usually arrives in 2-4 business days. We also offer USPS Priority-EXPRESS mail, which is overnight to most US locations, 2 days to more rural US locations. The cost for Priority-EXPRESS is given as an option at checkout and is calculated at that time. Most orders ship the next business day, after we receive the order. (many orders ship the same day). 

For International orders, Shipping charges will calculate, based on location and weight of package. We use USPS Priority or Priority-EXPRESS for all international shipments. Most international orders arrive within 2-4 weeks via USPS Priority mail.  Priority-EXPRESS orders usually arrive at international locations within 7-10 days.  All Duty and customs fees are the responsibility of the customer.  We are unable to estimate these charges, as they vary, depending on your location.